www.homedepot.com/opinion home depot opinion install survey www.homedepotopinion.com

Your employee,Crystral at the store in Gloucester, Virginia is an excellant employee. She knows her department and was a great help to me since I am a senior citizen. She needs to be commended for her knowledge and service to your store and to your customers.

a great guy at home depot in roseville,to help you out.smiles all around and very helpful!thanks kazem!

DO Not waste your time, if you will need any help. Associates walked past me for an hour until we found what we needed.When they saw my son loading the flooring one finally asked to help. At the check out Josephine was rude. She asked did we find everything ok and when I told her about no one helped she and the other cashier standing beside her coped an attitude. The manager came to talk to us but didn't seem to care his associates were just standing looking at the few people in the store. I wondered why the parking lot wasn't full like the other hardware store NOW I know. No customer service.

DO Not waste your time, if you will need any help. Associates walked past me for an hour until we found what we needed.When they saw my son loading the flooring one finally asked to help. At the check out Josephine was rude. She asked did we find everything ok and when I told her about no one helped she and the other cashier standing beside her coped an attitude. The manager came to talk to us but didn't seem to care his associates were just standing looking at the few people in the store. I wondered why the parking lot wasn't full like the other hardware store NOW I know. No customer service.

DO Not waste your time, if you will need any help. Associates walked past me for an hour until we found what we needed.When they saw my son loading the flooring one finally asked to help. At the check out Josephine was rude. She asked did we find everything ok and when I told her about no one helped she and the other cashier standing beside her coped an attitude. The manager came to talk to us but didn't seem to care his associates were just standing looking at the few people in the store. I wondered why the parking lot wasn't full like the other hardware store NOW I know. No customer service.

like so many others that I have read, it takes longer, unsuccessfully, to try to find the survey, than to shop, have the products loaded, and return. But the store assistance was great.

like so many others that I have read, it takes longer, unsuccessfully, to try to find the survey, than to shop, have the products loaded, and return. But the store assistance was great.

like so many others that I have read, it takes longer, unsuccessfully, to try to find the survey, than to shop, have the products loaded, and return. But the store assistance was great.

Hi i shop at the Home Depot in farmingdale N.Y. A LOT on 2/13/10 i had some old gas pipe cut down to exact measurements By Frank and Will. They were both very helpful in giving me what i needed Thank you G.P.

I walked in the Lompoc Home Depot store to day and was greeted " welcome to Home Depot". I know that you want us to feel appreciated as a costumer. Here's what you do. 1 Have more check stands open, if you want me to use "self-check" than offer 10% off, 2 Place the numbers back on the ends of the isles, It's hard enough trying to find something in your store as it is. 3 Don't treat me like Wal-Mart does, I don't want a mindless greeting that some management person says they have to do. Your employees do a good job with out your input. Got it??? Also there is a new program on TV called "Boss Under Cover" It wouldn't hurt you to try the same thing. Sincerely Lynn T Whittemore (805) 736-3902.

Theres a man in the plumbing dept. named George. I am a widow and don't know much about plumbing but George went out of his way to help me and explain what I needed to do. I am very grateful to him and my faucet no longer leaks.The world needs more nice people like George.thank you. I will be a homedepot coustomer from now on.Geraldine Cain

I have purchased alot from Home Depot lately at the Kanata Ontario store and was given my receipt with a User Id and Password to win $1000. Where is this survey supposed to be, I have called the store and received as much help as I got when I was at the store today. The service was terrible and the worst service I have had anywhere, Would you believe that I even had to cut my own size of wood, someone came as said it wasn't his department and after 35 minutes I did it my self and then the cashier had the nerve to tell me I was 4 inches over at 87 cents a foot.

Garage door was to be put in by 12/30/09. Now I'm being told that it being shipped out of Ohio on 12/30/09. You should start this statement off "once apon a time". I hate a lier and if this was the case why wasn't I told this when I pre-paid for it?

I have tried for twenty minutes to find this survey. Is it for real. The deadline is Dec.12/09

Spent over a hour looking for a 10 min. survey no luck???

I needed some gas pipe supplys and I told my friend that there was a home depot just west for the cafe where we have breakfast. So when we hit the front door we saw a smile and a good morning from then I was treated with the best service I ever had in a home depot then to top it off I was able to get another smile and a hello from the casher and told her aboute the store was very nice and clean But to top it off they had friendly people That went that extra mile I got to talk to the manger and told him how I felt That made my day I live aboute 25 miles from the store and I could have went to a closer store I just wanted to say thanks to the people that went that extra mile and with a smile. Thank You William, Silvers Blanchard Oklahoma

I am not to take silly surveys for a gift card not puting all my info

B's Plubing INSTALD MY HOTWATER HEATER AND DID AN OUTSTANDING JOB. Ray Hornsby 207 Barkadale Ave. Waldorf MD 20602

I like to personally thank Mr. Isaac (Zak) Vega for his assistance, patience and dedication to customer service. My prior experience at Home Depot hasn't always been pleasant. To tell the truth it's been agravating and frustrating but on November 8,2009 for the first time I encountered Mr. Isaac Vega whom change my opinion on how Home depot provides customer service. He is an exemplary employee and an asset to your company.

OUR SANDY,UT. store is great.Every time I go there for supplies or products your personnel make me feel like FAMILY,kind, friendly,and helpful(good thing I have a nice family), actually I look forward to visiting there when I need something.Sometimes it seems I am there so often that they need to put a visitors chair there with my name on it,hey that would be a great commercial, a row of directors chairs for neighbors and friends, and myself, with a MITCH and other names on the backs of the chairs! And don't forget a GREAT slogan to go with it,"HOME DEPOTS here to serve YOU-OUR NEIGHORS,OUR FRIENDS,OUR FAMILIES and to help make YOUR HOUSE A HOME"."From OUR HOME to YOUR HOME..........HAPPY HOLIDAYS. Anyway thanks for making our Home Depot feel like I'm visiting family. Sincerely Mitch

My husband is the usual Home Depot shopper. However, I recently purchased carpet. The saleslady made the experience fun! She was knowledgeable, pleasant, professional and most helpful.Because of her I may now become THE Home Depot shopper. Her name is Rita and she works in the San Ramon store. I hope all your salespeople are as wonderful as she. Clare Daum

My husband is the usual Home Depot shopper. However, I recently purchased carpet. The saleslady made the experience fun! She was knowledgeable, pleasant, professional and most helpful.Because of her I may now become THE Home Depot shopper. Her name is Rita and she works in the San Ramon store. I hope all your salespeople are as wonderful as she. Clare Daum

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Customer service from Dave Norris Dawsonville store. He was very helpful and polite. Meets people very well.Thank You. Karen Krussow kok@windstream.net I opened a Home Depot account Oct.28. Bought a LADDER

First, staff was not knowledgable about sink installation replacement. They recommended things I did not need and then the sink would not fit. Second,the installer said "oh wel ,you will have to get someone to come ands cut the hole square and my insurance won't let me do that.,and with that he walked away and left me with no water or sink in the kitchen for two whole days. I did get the hole cut(cost extra)and then he installed it,but after about 2 hours, I found water under sink and he had left a leak. Also, the high end faucet is not all there. The liquid dispenser pump wiggles all around and is missing a gasket or somethuing. Wouldn't you think a sink installer would know that? I will have to contact maker and either get a fix or replacement. Meanwhile I cannot use the thing. I guess HD says "You can do it." and thats what they mean. But I do not know how to do it, and thats why I went to HD. Maybe you wil not read these, and where is the survey,anyway? If no one stands behind their claims, how can you ever want to purchase anything from you? I had a perfectly good sink that worked very well, and now... Well. I was going to have my house carpeted, but i think I will look elsewhere for that service. Sincerely. Carolyn Moseley Mabelvale Arkansas 72103...Survey # 710910191052487 Too bad for me and you.

Thankfully your carpet installation was more efficient than your installsurvey. You wanted my survey number for a survey that is a cover to get my personal info. That's real up front.

Thankfully your carpet installation was more efficient than your installsurvey. You wanted my survey number for a survey that is a cover to get my personal info. That's real up front.

Can't find the survey page - so don't waste my time tempting me with a gift card! The storm door I ordered is wonderful and the guy that installed it was great, but subcontracted by HomeDepot. The kid that took my information at the Monroeville store was an idiot. My guess would be he kinda knows how to work a computer is why he's not working in the plant department.

Can't find the survey page - so don't waste my time tempting me with a gift card! The storm door I ordered is wonderful and the guy that installed it was great, but subcontracted by HomeDepot. The kid that took my information at the Monroeville store was an idiot. My guess would be he kinda knows how to work a computer is why he's not working in the plant department.

My wife and I are very pleased with the professional installation of ceramic tile in our kitchen, laundry room and bathroom We would highly recommend Home Depot's Rhyse Boyce and A-WARD TILE, Inc., Brandon Rives. We are thrilled with the competent work by the installers.

I can't find the "survey" I think all they wanted was my e-mail address and personal information. The man who installed my front doors did a great job but I don't think they are really interested in knowing that.

The sales persons were super when we ordered but the date the blinds were to arrive keep on being extended. When I asked WHEN are they going to be in, I got a series of excuses re the dates THEY told us they'd be in. We are waiting after having paid over 400 dollars which they have in their account to earn interest, not ours!

The sales persons were super when we ordered but the date the blinds were to arrive keep on being extended. When I asked WHEN are they going to be in, I got a series of excuses re the dates THEY told us they'd be in. We are waiting after having paid over 400 dollars which they have in their account to earn interest, not ours!

I couldn't find the survey. What is the correct link? I really appreciate the fantastic job that Nigel from the Garland, Texas store did on the patio door & screen. Despite some problems with the framing (mine, not his) he went above & beyond the call of duty to remedy these delays. You should be very proud of this conscientious employee. Linda Close

I am fed up with your Sydney n.s. store. I deserve a discount for everytime I have shopped there and am forced to ring myself through at the end of my shopping. I want a discount for having to wait on myself. You love to take my money but you certainly don`t want to offer service for it!!! Ruth Doolan

Thank goodness I am not crazy, I could not find the survey. very user unfriendly, phoney websites with names similiar to the survey, including this one and not the official website for the survey. who the heck sent the letter.

Thank goodness I am not crazy, I could not find the survey. very user unfriendly, phoney websites with names similiar to the survey, including this one and not the official website for the survey. who the heck sent the letter.

Thank goodness I am not crazy, I could not find the survey. very user unfriendly, phoney websites with names similiar to the survey, including this one and not the official website for the survey. who the heck sent the letter.

Where is it??? I would like to compliment the installer, but how do I access the "survey"?

we had an install of carpet recently, received a letter from home depot to win $5,000 gift card...this is totally silly considering the fact that there is not such thing as this SURVEY !!!!!!!!!!!!!!! Just another time wasting event...J. Myrick

Where is the survey and what is the point of sending the letter out and wasting a persons time. !!!!

I don;t think anyone from Home Depot had anything to do with putting up the building. TUFF SHED are the people who put it up. From start to finish it took three guys 5 hours to put up a 10x20 shed. Very professional. They worked we watched. NICE JOB GUYS!!

what do you do with all of these comments that say they never found the survey? you have a lot of customers that are expressing dissatisfaction reference the survey. so add me to the list... i too am getting tired of my home depot relationships. Lowe's is a longer drive to get to but i think i'm ready to switch dispite the travel distance. sorry about leaving you as a customer after all these years but enough is enough... reg. # 680909071011661... jhv

Thanks for the opportunity to express how delighted I am with my new laminate flooring. I worked with the Hercules, CA store. The salesman, Ray Ray was friendly, knowledgeable and helpful. He was assisted by June who was also very helpful. The installer, A&S Flooring, was prompt, efficient and professional. All in all it was an experience relatively stressless, and one I can recommend to friends and relatives interested in flooring installation.

We would like to thank Marcus Jackson for going the extra mile in helping us successfully solve the problem of finding a replacement for an exterior electrical fixture. He patiently searched the shelves where the product should have been, was very attentive, made telephone calls to the manufacturer of the product, talked with his peers about their knowledge of possible product location within the store i.e. storeroom, etc. Merchandise search was a success. Thanks! Mr. & Mrs. Richard Riley

he workes in houston store off 610,always has good advice works hard and saves me money.if i had a paint store i would definatly try to steel him away from you

went to home depot for quote on my new floor i guss the job was too small for them .thy where very unfriendly .i have to pull info from them .!after few moments i left and went to lowes .very sad ! i received no costumer service at all,home depot was always my place to shop ,but now i'm not so sure