Hi guys,
I am a new user of this forum. I just want to know if someone has a contact No. for Betamax. I used to use Nonoh and it worked fine for me then they increased the rates so I made a new account on Voipraider. One day I was calling Pakistan and the call dropped. I tried to make the call again and it said 'the other party ended the call because of an unknown error'. i tried Nonoh and it gave me the same error. I asked my friends if they had the same problem but it was the problem only with me. then i tried to make a new account but i couldnt. Luckily I made a new account on Nonoh when i tried to top it up it didnt take the payments and said I dont have this option available. then i used paypal and they refunded my money back. Now i asked a friend of mine to make a new account on voipraider for me. I hardly used 2 dollars from that account and it is blocked again Now i sent this email no. of times to Nonoh and Voipraider but no reply at all.
Dear VoipRaider,
I had this problem with other accounts that I had. I though it was because of some technical problem. I emailed voipraider but got no reply back. Now I asked my friend to create a new account for me as I was not able to do that. He did it for me and once again Voipraider blocked my account and as I make the call it says 'the other party ended the call because of an unknown reason'. this account of mine has more than 8 US dollars and the other account I have bearing user name ******* holds more than 5 US dollars credit. I dont know whats happening with my money. Please tell me the reason at least the reason for barring my services. I have paid the money I am not using the service for free.
I would be much obliged if you can either return the money or Unbar my services.
Thanking you,
Thats the biggest issue with betamax. They just screw up with customers and block their accounts.
Seriously there is no customer service so i guess you can give up, The best way to dal with betamax is to keep low credit. always recharge $5 or lower amounts.
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